Business Consulting


Operational requirements are becoming increasingly important to developers as the property market matures and the shortcomings of the boom emerge in the form of high service charges, poorly maintained buildings, unnecessary expense in operation and lack of reliable information. Transition management is also becoming a more widespread requirement.

Developers dealing with these problems are seeking to avert them by including an FM brief and operational requirements as part of the project brief, and auditing designs for efficiency prior to going to tender.

Aptitude’s systemic approach allows for the unification of design with sustainability and operations, all with the insights and benefits of extensive local experience. Preparation of asset management plans and developing consistent standards across portfolios is a major benefit of the Aptitude System.

Facilities Management

Aptitude provides total Facilities Management consulting services based upon our team experience of delivering best practice solution to the diverse range of industries in the UK, Middle East and Australia.

The firm advises on, and implements asset management for government and private sector clients, encompassing a diverse range of assets. Services include strategies and reviews, planning and budgeting, asset management advice for project feasibility/financing, implementation of maintenance, property and asset management systems, service delivery strategies, outsourcing advice, performance reviews and application of proprietary software for information processing, life cycle modelling and asset management systems.

Our key commitment is to provide high quality cost effective information, guidance and technology solutions to the clients on a wide range of asset and facilities management issues ranging from scoping studies to the implementation of recommendations.

New Capital Projects

Aptitude provides FM advice from the Concept Design and Development stage through to the construction and operation phases for new developments. The application of FM thinking at the initial stage of large development projects yields significant benefits in life cycle costs.

The ability to influence cost reduction potential on the Whole Life Costing is higher at the initial stage of the development and decreases continuously as construction starts. This can be illustrated graphically as below.

Our services during the new development include:

  • Master plan and Design review based on Whole Life Costing (WLC) approach
  • Life-cycle Cost Analysis (LCA) of critical assets during the design review to identify best option
  • Building sustainability and Leadership in Energy & Environmental Design (LEED) advice in terms of FM perspectives
  • Implementation of FM Service Delivery strategies including:
    • Preparation of Facilities Management service delivery contracts
    • Tender evaluation, negotiation and selection
    • Development of SLA's as well as consulting support during the mobilization period
  • Asset data collection and maintenance planning for Computer Aided Facility Management (CAFM) implementation
  • Development of Paper-based and Electronic O&M Manuals

Development Support

Integrated management advisory services relating to Property Lifecycle Consulting, embracing feasibility, design, construction and post-completion management and business operations including management consulting, business improvement advice, service delivery management and strategic planning.

Aptitude’s systemic approach allows for the unification of design with sustainability and operations, all with the insights and benefits of extensive local experience. Preparation of asset management plans and developing consistent standards across portfolios is a major benefit of the Aptitude System.

Facilities Information Management Systems

Aptitude provide a full range of services in implementing information system solutions for the management of Facilities and Assets. The area of our services includes:

  • Scoping study for identifying corporate needs
  • Performing Users Requirement Analysis
  • Development of System Selection Specification
  • Tendering, evaluation and selection of most appropriate system
  • System Configuration design
  • System configuration and installation
  • System implementation and testing
  • Data preparation and import
  • Users and system administrators trainings
  • Custom reports development
  • Information system audit and data integrity evaluation
  • Project management of the system implementation

The Pearl - Qatar (Qatar 2007)

Working in association with Evans & Peck of Australia, Aptitude were engaged by the developer of The Pearl, Qatar, United Development Company, to provide specialist consultancy services for the Facilities and Asset Management of the project.

The Pearl Qatar comprises a luxury mixed use development on an island reclaimed off the West bay coast north of Doha. When fully operational, the development will comprise residential beach front villas, apartments, hotels, retail outlets, office space, community facilities, parks and utilities, serving a residential population of 50,000.

The commission comprised:

  • Evaluation of contract strategies and delivery mechanisms
  • Preparation of a comprehensive facility and asset management tender document, based on outcomes
  • Development of Key Performance Indicators for FM Operator performance measurement
  • Estimation of forward life cycle budgets as a baseline for tenders and internal budgeting
  • Development of an organisation structure for the developer to be able to manage the contractor
  • Providing support in prequalification and selection of contractors, running the bid process, evaluation of offers and recommendation for award.

Mina Salam Industrial Estate Development(Bahrain 2005 - 2007)

Working in association with Cowiconsult, we provided business strategy advice, asset evaluation, tenant business compensation and development strategy for relocation of 22 industrial units affected by proposed widening of the Mina Salman Highway.

Green Consulting

Aptitude provide Green Consultancy services for the built environment across the complete life cycle of property development.

We can support your organisation with our Green Consultancy services, adding value to the project team by providing innovative solutions with BIM and cost benefit analysis.

We have saved clients millions of dollars by providing high-quality client briefs, improving project scope definition and delivering projects with effective communication with all stakeholders.

Green Consultancy Services

Sustainable solutions in design, construction and operations using building information modeling technologies and project life cycle solutions.

Green Project Rating Systems

Web based systems to plan, track and monitor rating submittals

  • LEED

xD Sustainability Manager (xDSM) is a member of the xD Building Lifecycle Enterprise Suite, comprising a number of distinct products for each phase of the lifecycle, from requirements elicitation and management through concept design, detail design, construction and on into building operation and management and CREM.

One of our products, xD Requirement Manager (xDRM), is particularly suitable for managing the initial and ongoing project requirements that drive the project resolution on into facility management. Green building requirements, as formulated in green building rating systems such as Estidama, LEED or Green Star, may be viewed as a set of requirements with the addition of a points rating. We have recently applied and implemented xDRM as a Sustainability Management Framework, called xD Sustainability Manager, to the Estidama Pearl Green Building Rating System in Abu Dhabi. I have attached a brief document on this. The implementation to other rating systems, such as ARZ, is a relatively straightforward process of populating the database with the relevant green credits and points, and the relevant documentation, submittal forms and checklists in the document management library. This might be viewed akin to populating a spreadsheet with data.

xD Sustainability Manager is a purpose configured requirements manager for sustainable building requirements/ratings. Its features include:

  1. Central web based collaborative environment
  2. Change tracking and notification; integrated discussion board
  3. Integrated document library for knowledge management
  4. Credit points assessment
  5. Active linkage to BIM conceptual design models (xD Conceptualizer)

xDSM may be implemented either on client servers for use within the organization or located on a secure 3rd party server and provided as an SaaS model, perhaps in combination with other services offered. It is important to note that because it is based on our general xD Requirements Manager, it can also be used to manage concurrently all of the other requirements that are relevant for the project. It is also important to note that, by virtue of sharing common functionality with our Lifecycle Enterprise Suite, it can take advantage of our "integration adapter" to work with other enterprise solutions like ERP and HR systems.

xDSM is unique in the market as many of the other software systems utilized to help with managing green building ratings are essentially knowledge management systems, whereas our system actually manages the credit points and submissions, with ongoing transparency to all stakeholders. The ability to link to Building Information Models (BIM) and actively monitor the requirements that affect the conceptual design of the facility, or to link to a model used for facility management or corporate real estate management is definitely unique. In this latter capacity, we have a product, xD Facilitator, which can be used to link the sustainability management to existing FM systems and building management systems to monitor how well the real time operation of the building is meeting the sustainability KPI's. This provides a "full circle" solution, from definition of green building requirements all the way through to building operation.

Sustainability Information Management for the facility and infrastructure lifecycle

The future will be green, or not at all. This truth lies at the heart of humankind's most pressing challenge: to learn to live in harmony with the Earth on a genuinely sustainable basis."- Sir Jonathon Porritt

Sustainability management is a rapidly evolving domain that intersects concerned with sustainability, project management, corporate social responsibility, collaboration and information management. It necissitates robust tools and processes to action these multiple purposes effectively.

We offer on this page tools, processes and ideas that may help you in your sustainability journey.

Sustainability Manager

Our collaborative web based tool for project management of sustainability initiatives, including green building rating submissions, infrastructure sustainability and corporate and domain specific sustainability. Learn more

Green Building Rating

Effective management of the people and processes for green building rating certification to LEED, Green Star, BREEAM, Estidama and region specific sustainability tools. Learn more

Sustainable Infrastructure Rating

Management solutions for the newly evolving infrastructure rating frameworks, such as: the Australian Green Infrastructure Council (AGIC) IS Rating Tool the Institute for Sustainable Infrastructure EnvisionTM Rating Tool Learn more

Corporate & Domain Sustainability

Talk to us about templates and solutions we can create (or we can teach you!) for your corporate sustainability initiatives. We also specialise in domain specific sustainability , such as for schools, higher education and commercial sectors Learn more

Green Project Management

The integration of sustainability and corporate social responsibilityinto project management processes, enabled by centralisedcollaborative tools. Learn more

+971 50 358 0779